Below we’ve included a list of resources for the parents and guardians of the people Systems Unlimited serves.
If you don’t see the resource you’re looking for, please don’t hesitate to reach out!
Unsure where to start? Download the Department of Human Services Iowa Community Resources guide, which includes information to help parents and guardians find the support they may need.
Managed Care Organizations (MCOs) are medical companies that provide oversight and supervision of Iowa’s Medicaid program. They are the case managers for the people we serve and determine eligibility and funding amounts for services.
Amerigroup Iowa, Inc.
Email: iowamedicaid@amerigroup.com
Phone: 1-800-454-3730
Molina Healthcare of Iowa
Phone: 1-844-236-0894
Iowa Total Care (ITC)
iowatotalcare.com
Member Services: 1-833-404-1061 (TTY: 711)
Provider Services: 1-833-404-1061
Iowa Medicaid Provider Services
Enrolls healthcare providers with Iowa Medicaid and assists with eligibility and MCO questions
imeproviderservices@dhs.state.ia.us
Toll Free: 1-800-338-7909
Des Moines Area: 515-256-4609
Managed Care Ombudsman
Helps Iowa Medicaid recipients who live in a healthcare facility, assisted living program, or elder group home, as well as those enrolled in certain home and community based services programs
managedcareombudsman@iowa.gov
Toll Free: 1-866-236-1430
Medicaid Member Services
Assists Medicaid recipients with questions and concerns about healthcare coverage, MCO enrollment, and which MCOs their healthcare provider has signed up with:
Toll Free: 1-800-338-8366
Des Moines Area: 515-256-4606
A non-profit leader for more than 50 years in Eastern Iowa.
Delivering high-quality, personalized, and individualized social services support for people with disabilities and mental health needs.
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